medlog – Your specialist and partner

for medical logistics and transportation
To the customer section

Medical logistics

More than 2000 doctors, 65 hospitals, over 30 laboratories, and numerous health authorities and pharmaceutical companies across the whole of Austria count on medlog’s services. 


This trust is deserved. It’s the result of the countless positive experiences customers have with medlog every day. As specialists with decades of experience, we provide customised advice and can be relied on to complete every task set successfully – from a simple, one-off trip to complex logistics concepts.



There’s our DNA in medical logistics

When the toothach’s bad only a dental surgeon will do. Similarly, specialists in medical logistics are the only people to put your faith in when moving sensitive medical cargoes! The team at medlog has been gathering experience since the establishment of the company in 2002. We continually optimise all medical transportation with an eye to innovation, aiming to remain the country’s very best providers of medical logistics services.


Austrian through and through

medlog is an owner-managed Austrian business with its headquarters in St. Pölten. None of our activities require the use of a foreign call centre and have no franchisees. We are always available on the phone, in the office when you visit, and here to hold real, meaningful conversations.


The medlog fleet: 120 vehicles & 150 drivers

medlog has built its own fleet of 120 vehicles with all the special infrastructure and equipment medical logistics require, and its driven by a team of 150 well-trained drivers. We leave nothing to chance and are constantly aware of the responsibility we bear for your shipment – from pick-up to hand-over. Why rely on third parties when you can rely solely on us?


We always keep cool

Whether you need active or passive cooling, to freeze, deep-freeze or ultra-deep-freeze – your sensitive cargo is always in good hands with medlog – seamlessly! Every step of the way, we are quick, efficient and constantly monitor shipments and their contents.


Sirens and flashing blue lights

You can rely on us in extreme situations. In emergencies medlog is licensed to take medical deliveries to their destinations accompanied by flashing blue lights and a siren. Sometimes, the faster we arrive, the more the training and routine of our drivers comes to the fore.


National – Continental – Global

medlog treats its cargoes as well as any tour operator does its guests, ensuring shipments arrive safely, intact and on time – by car, van or aeroplane, with us or one of medlog’s hand-picked network of partners. Whoever, wherever, whenever – you are always in direct contact with medlog.

Sample logistics with Austria’s no.1

Transporting medical diagnostics samples is medlog’s core business.


medlog offers 20 years of experience, unique and profound know-how in dealing with the often extremely complex organisational and technical requirements of sensitive medical cargo forwarding. This has helped us to grow into Austria’s leading service provider in a field of activity requiring extreme specialisation and a strong sense of responsibility.

Human medicine | Laboratories

Short travelling times and patented packaging systems ensure inspection and test samples are transported reliably and safely from doctors’ surgeries to laboratories. If intermediate storage is required – we can offer that too.


All medlog depots are equipped with large cold rooms, ULT freezers and dry ice.

We are specialists in the safe and reliable transportation of:

  • Patients’ samples of all kinds
  • Biological substances of all kinds
  • Test materials for clinical studies
  • Blood samples and blood bags
  • Transplants
  • Operating instrumentsVeterinary medical samples
    …and more…

Any questions? The experts on our hotline look forward to taking your call or your e-mail!

Info-HOTLINE +43 (0)50 229

Emergency status and flashing blue lights

Saving lives can often depend on the availability of blood bags for complex and unexpected operations. If sudden demand for blood can’t be covered by a hospital’s own reserves, an urgent delivery is often the only solution.


medlog has expanded its service portfolio to include emergency trips, flashing blue lights priority status and an emergency response service available 24/7 to ensure the success of all emergency transportation. [O21] This guarantees that heavy traffic and other hindrances can’t stop us from delivering at the required speeds. When lives are at stake, speed is of the essence!


If you sometimes require emergency deliveries with flashing blue lights, feel free to make direct contact with our head of customer services.

customer services..


Flexibility, speed and many years of practical expertise have enabled medlog to become the market leader.


More than 50 hospitals rely on medlog’s unique expertise for their daily express shipments.


Find out more about medlog’s services:

+43 (0)50 229

Why medlog? Here’s why?

medlog Know-how

  • Specialised medical knowledge
  • Peerless expertise as medical logistics specialists since 2002


medlog Day & Night logistics network

  • 1120 vehicles | 150 drivers
  • Special transports | Direct deliveries | System logistics
  • Intraday | Innight | Overnight in Austria and Europe
  • World-wide shipment via medlog Global Logistics
  • Same-day service (pick-up & delivery on the same day)
  • Professional storage | intermediate storage


medlog One-Stop-Shop

  • 1 personal medlog dispatcher from order acceptance to invoicing
  • Online portal for ordering, bill of lading checks and shipment tracking


medlog Packaging & Labelling

  • Logger for temperature monitoring and temperature documentation
  • Patented packaging systems (MedCase)
  • Hazardous cargo advice: ADR (road) and RID (rail)
  • Packaging administration in compliance with IATA (air transport)


medlog Consulting & Information

  • medlog are professional dispatchers and always provide excellent advice
  • Great customer support due to direct accessibility and availability
  • Excellent flow of information via online status update option (track & trace system for packages and samples)
  • Comprehensive documentation via logDATA order administration and archiving